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Subscription Policy

Effective Date: 01/06/2024

1. SUBSCRIPTION OVERVIEW

By subscribing to our service, you will gain access to exclusive educational content and tools designed to help you grow your social media presence. Our subscription includes:

  • Monthly eBook Delivery: Receive one new educational/social media training eBook each month via email.
  • Private eBook Library Access: Gain access to exclusive eBooks, which will remain exclusive for at least two months before being made available in the public library.
  • Public eBook Store Access: Free access to our entire public eBook store, offering a variety of helpful resources.
  • Exclusive Discounts on Followers: Enjoy exclusive discounts on the purchase of social media followers, available only to subscribers.

Primary Nature of the eBooks: The eBooks are the primary focus and value of the Service. The discounts on the purchase of followers are secondary and provided solely to complement the strategies outlined in the eBooks.

Indivisibility of the Service: The Service is sold as an indivisible package. The exclusivity of the components (monthly eBook, Subscription Customer Only Private eBook Library, Free eBook access to all books listed in the Public eBook store, or discount on followers) can be purchased, accessed, or priced separately.

Payments: Payments are processed in euros via a secure online system. Payment details are managed by an external processor; We do not store credit card information. For more information, please refer to our Privacy Policy Page.

Authorisation: By subscribing, You authorize Us to charge Your payment method on a recurring basis until You cancel the subscription. You are responsible for maintaining accurate billing information.

2. FREE 24-HOUR TRIAL

Upon certain purchases, new customers may be automatically entered for a 24-hour free trial of the Subscription Service upon acceptance of the Terms & Conditions. If the subscription is not canceled within the trial period, the subscription will automatically renew for €39.90 per month, and you will be charged for future months unless canceled.

3. BENEFITS OF THE SUBSCRIPTION
  • One new eBook delivered to your email every month
  • Access to the Private eBook Library, containing exclusive content
  • Free access to the Public eBook Store
  • Discounts on the purchase of social media followers

By subscribing, you are agreeing to our Terms and Conditions, and you authorize Willow Luxe Limited to charge your chosen payment method on a monthly basis, starting after the free trial period (if applicable).

4. TERMINATION OF THE SUBSCRIPTION

Termination by the Customer: You may terminate Your subscription at any time by clicking the "Unsubscribe" link at the bottom of the Site, by following the steps listed below under “Cancelation Process”, or by contacting Us directly. Termination will take effect:

  • At the end of the current billing cycle for monthly subscribers.
  • At the end of the trial period if cancellation occurs within the trial period.

Termination by WILLOW LUXE LIMITED: We reserve the right to terminate Your subscription immediately, without prior notice, in the following circumstances:

  • Breach of the Terms and Conditions (e.g., unauthorized sharing of Service content).
  • Fraudulent activity or misuse of the Service.
  • Actions that harm or denigrate Our business reputation.

In cases where We terminate Your subscription for a breach of Terms, You will not be entitled to a refund of any fees paid, and legal action may be taken.

Effects of Termination: Upon termination, Your access to all components of the Service, including eBooks, the catalog, and discount on follower purchases, will cease.

5. CANCELATION PROCESS

To cancel your subscription, follow these steps:

  • Log in to your account on the Site.
  • Navigate to the “Subscription” or “Account Settings” section.
  • Select the option to cancel your subscription and confirm your cancellation.

Once canceled, you will not be charged for future months, and your subscription will be terminated at the end of the current billing period.

You can also cancel anytime by clicking the cancellation link provided in the footer of the Site.

6. CONTACT INFORMATION

If you have any questions or need assistance, feel free to contact us at:

  • Email: contact@tokviral.co
  • Post: Willow Luxe Limited, Suite 23, 5th Floor, 63-66 Hatton Garden, London, EC1N 8LE, United Kingdom.
7. RIGHT OF WITHDRAWAL

You have the right to withdraw from the Contract within 14 (fourteen) days of receiving confirmation of Your subscription ("Withdrawal Period").

To exercise Your right of withdrawal, You must either follow the steps listed above or notify Us via email. Upon confirmation, We will refund any payment made within 5-10 business days, provided You have not yet accessed or used the Service.

If You have accessed or used the Service, including downloading any eBooks or receiving followers, the right of withdrawal is forfeited, and Your request will be treated as a cancellation under Article 6 of our Terms of Service.

This right of withdrawal does not apply to Customers domiciled in jurisdictions where such rights are excluded under local law, in which case a request to withdraw will be treated as a cancellation.

8. PRICING & VAT

The subscription is priced at €39.90 per month (thirty-nine euros and ninety cents). The entire subscription package includes the relevant rate of VAT under UK and EU law depending on your country of residence.